Frequently Asked Questions (FAQ)

If you are unable to find the answer to your question here please use the help desk links situated on the main screen to seek further advice.

Question: How can I create a new course?
Answer: Please contact e-learning support. They will review your request and create an empty course for you to develop. You will need to receive training in the use of course development tools to ensure that your course is effective and of a required standard.
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Question: I haven't received my confirmation email after registering on this site.
Answer: The most common reason for this is that you have entered an incorrect email address and therefore you will never receive the email. Otherwise it is possible that you will find your email in your 'spam' folder. Alternatively your local IT department may have blocked this in which case you should contact our technical help desk.
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